Blog #4

Explore the videos provided and reflect on the themes of a PLN in professional capacity.

Structure – Interact with people on the Internet who have the same hobbies as you, share ideas with them, and promote interpersonal relationships.
Exploration – There are many things on the public network that you have may have never known before, and PLN provides a great platform and opportunity for you to try something new.
Ethical principle – When we use PLN, we need to apply ethical principle then we can create a peaceful environment for everyone to live in harmony with others.

Which social media platforms are beneficial in educational?

TED-Ed – It is a platform that provides free educational videos. The content is from experts in the industry or field, but it is easy to understand, interesting, readable and knowledgeable, and as a dedicated educational channel, it ensures the universality of the information.
YouTube – There are lots of educational videos on YouTube. When I used to take online math course, our teacher Dr. Trefor Bazett would post his recording of classes on YouTube, and the video content was professional and clear, and we could watch it over and over again. This is a very effective platform for students to keep up with the course.

When working with the vulnerable sector, how does social media fit into professionalism and regulations?

– Provide customer service. A social media presence will expose you to customer questions, complaints and inquiries. Therefore, one of the goals is to provide support to the customers or direct them to another preferred private channel.
– Build social recognition. Get positive customer generated reviews or content that is positive about your product and service.
– Use social media to promote your company’s products to increase awareness. For example, posting the details of a products on Facebook or Instagram, and a great promotion will allow more people to view them.

Thread Discussion: aspects of education outside of the traditional classroom, include dialogue about how education in the workplace in any capacity can consist of social media & what boundaries should be considered before encouraging discourse in a professional environment.

I think every employee should speak carefully because they represent the appearance of a company. In conversations with customers, employees should be mindful of the information they share and most importantly, respect the customer by not revealing their personal information. And I think that marketing numbers like the company’s, such as Facebook and Instagram accounts, should be given to people who have management skills, responsibility, and leadership to use them so that they can be assured, because if the company’s official account is one that every employee has permission to use, then if some inappropriate statements or posts are published, who is going to bear the huge loss and the reputation of the company.